No PMS replacement required
Ultra Guest sits on top of your booking system. Rooms and check-in stay where they are; we sell everything ancillary and route stay upsells back to your team to confirm.
AI guest app for independent hotels
Turn every stay into revenue — without replacing your PMS.
A branded, no-download guest app and an AI concierge that sell room upgrades, late checkout, dining, spa, experiences and more — grounded in your own approved facts. Launch on pay-at-property, keep your booking system, and go live with a reviewed, account-managed onboarding.
No PMS rip-out · No app to download · Pay-at-property launch · Staff-reviewed activation
Built for independent hotels, not a PMS replacement
A revenue engine, not just a chatbot
The AI concierge transacts — it recommends and books against your live, approved prices and availability, confirming before it ever charges. Multilingual from day one.
Fast, reviewed pilot path
Tell us about your property; Ultra staff verify and set you up. You go live with branding, your catalog, and QR launch links — on pay-at-property first.
One engine. Two guest surfaces.
An Explore marketplace and an AI concierge that share one cart and one checkout.
Branded no-download guest app
Guests scan an in-room QR and land on your branded page — no app store, no install.
AI concierge, grounded
Answers and books from hotel-approved facts only; safety-critical fields are human-verified per language.
Service requests & F&B
Room service, dining, housekeeping and amenity requests flow to staff workflows and a kitchen/runner board.
Experiences & upsells
Spa, tours, transport, events — plus room upgrades, early arrival and late checkout, routed to your team to confirm.
Loyalty & direct rebooking
Points, rewards and a direct second-stay loop — where you enable and contract them.
Staff & admin console
Run catalog, orders, payouts, reconciliation and demand intelligence from one operator console.
Start simple. Add integrations when they help.
Launch on pay-at-property with no integration at all. Online payment gateways and PMS connectors are optional and enabled only where actually supported — never required to go live, and never implied where they aren't ready.
Honest about where we are
- Pilot-ready for independent hotels
- Privacy foundation with consent capture and data-subject tooling
- Pay-at-property and account-managed launch first
- No-download, branded guest app
- Activation is reviewed and set up by Ultra staff
Two engines, one platform
Earn more with Guest. Spend less with SupplyChain.
Ultra Guest is one half of UltraHospitality.AI — the AI platform for the hotel P&L. Its sibling, Ultra SupplyChain, turns your e-invoices into provable procurement savings. Use either on its own, or both.
Ultra Guest
A branded, no-download guest app and AI concierge that sell room upgrades, dining, spa, experiences and more — turning every stay into revenue.
Ultra SupplyChain
AI procurement analysis and sourcing that prove a saving on every recurring item — from your own government-validated ETA e-invoices.
See it on your property
Tell us about your hotel and we'll set up a tailored demo and pilot. We review every request personally.