Works with the systems you already run

Reads arrivals and room availability through Oracle's OHIP platform and sends confirmed upgrades back. Switched on for a hotel once Oracle has granted access for that property.

Arrivals and availability from apaleo, connected through apaleo's own permission screen.

Arrivals, rooms and availability from Mews, using an access token your hotel grants us.

Any booking system that can send a signed message when a reservation changes can keep Ultra Guest up to date.

Upload your arrivals list as Excel or CSV. Columns are matched automatically, duplicates are caught, and nothing is saved until you confirm.

We are researching a direct connection for hotels on older on-premise systems. Until then, these hotels use the guest-list import.

Online card payments in Egypt on Paymob's own secure payment page, confirmed by Paymob's signed message.

Guests order now and pay at the desk or the outlet. Your team marks the order as paid.

Collect through your own merchant account with a gateway we support. The commission is then deducted from any balance Ultra collected for you.

For hotels outside Egypt: online payments where Stripe holds the funds and pays your hotel directly. Set up when your hotel is onboarded.

PayTabs, Fawry and Kashier can already be registered by our team and will take payments once their connections are finished.

Confirmations, pre-arrival messages and receipts go out under your hotel's name and in the guest's language, sent through Amazon SES with SPF, DKIM and DMARC protecting delivery.

When a guest replies, the message reaches the reply address your hotel chooses.

The concierge runs on Amazon Bedrock in AWS, answers from the facts your hotel published and books through the same checkout as the app.

Menus, offers and pages are translated into every language your hotel turns on, with automatic checks and a fallback to your original wording.