Online check-in
Shorter queues at the front desk
Guests complete registration, ID and signature on their phone before they arrive.
The problem
Arrivals bunch up, guests wait at the desk after a long journey, and staff retype passport details by hand.
How it works
Switch it on
Online check-in stays off until your hotel chooses to turn it on.
Guests fill in their details
Registration fields in the guest's language, before arrival.
ID scan and e-signature
Guests photograph their ID document and sign the registration card on screen.
Your desk reviews
Staff see who is ready and hand over the key.
What it moves
- Shorter arrival queues
- Less manual data entry
- More time for a real welcome
Questions hotels ask
Is online check-in on for every hotel?
No. It is off until your hotel switches it on, and you choose which steps guests see.
Who sees the ID documents?
Only your hotel's authorised staff. Documents are kept in your hotel's own space and never shared with other hotels.
Does it replace my PMS check-in?
No. Your front desk still checks the guest in to your PMS; Ultra Guest collects the details beforehand.
See it on your property
Tell us about your hotel and we'll set up a tailored demo and pilot. We review every request personally.